8 common issues in a Training session and their solutions.
Problem : 1
Know-it-all – A participant who feels like more of an expert than you.
Solution :
Don’t fight it. Involve know-it-alls in your presentation.
They may have some great information to contribute. Allowing them to participate and share their thoughts will not only show how confident you are, but also help them get more out of your presentation.
Problem : 2
Unprepared participants – Those who haven’t prepared for the presentation as you requested.
Solution :
Be flexible. Take something out of your agenda to allow the group time to get up to speed.
Keep in mind your overall objective of the presentations.
Don’t force your agenda; modify it to meet your objective.
Problem : 3
After-lunch nap time – One of the toughest times to keep people engaged.
Solution :
If you have anything to do with planning the lunch selections, go light – and no heavy desserts.
If you really need to get everyone going again, get out those icebreakers.
Problem : 4
Non-stop talker – A participant who carries on conversations during the presentation.
Solution :
Take a few moments to share what you talked about. This usually makes the talker feel more involved and want to stay engaged and participate with you instead of others.
Problem : 5
You find out that the time allotted has been reduced -
Solution :
At the very worse, you can make your points, support the with the essentials, ask and answer the most likely questions on your list.
Problem : 6
The slide equipment fails -
Solution :
You know then saying, “The show must go on”. Apologize to the audience and then add something like “Now return with me to a distant past, before Powerpoint, when all we had for presentations was our notes and perhaps a blackboard or flipcharts.” Then, make the most of your primitive tools.
Problem : 7
You tell a joke that falls flat -
Solution :
Ouch! Just shrug your shoulders and apologize: “I am sorry. I got that joke at a Henry Youngman clearance sale.” (You can choose your own comedian).
Problem : 8
You get nervous and flustered and lose track of where you are -
Solution :
Figure out where you are from your slides and notes. If you can’t, just be honest : “My brain has derailed. Who can back me up so I can the on the track again?”
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