The "art of getting things done through people".
A manager is one who contributes to the organization’s goals indirectly by directing the efforts of others – not by performing the task himself. On the other hand, a person who is not a manager makes his contribution to the organization’s goals directly by performing the task himself.
Sometimes, a person in an organization may play both these roles simultaneously. For example, a sales or Tech manager is performing a managerial role when he is directing his sales or Tech team to meet the organization’s goals, but when he himself is contacting a large customer base and negotiating a deal or solving the customer's issues, he is performing a non-managerial role. In the former role, he is directing the efforts of others and is contributing to the organization’s goals indirectly, in the latter role, he is directly utilizing his skills as a salesman or a technician to meet the organization’s objectives.
Management may be called as the sum-total of all these activities like -
- Determine objectives, plans, and policies.
2. Secure and assist men, material, machinery cheaply.
3. Direct and motivate the men at work,
4. Supervises and control their performance, and
5. Provide maximum prosperity and happiness for both employer and employees.
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