Rajeev Saini - A Corporate Professional with 22.8 years of experience in Training/ Quality & Customer Service, out of which, 15.6 years in Training / Quality and 7.2 years into Administration and Customer Service, multifaceted areas including training (customer service, sales and collections), direct and indirect customer interactions for resolving their queries and complaints.
He has been into product and process training, skill development training (soft skills/behavioral skills/customer service/sales/OJT), need based trainings and measuring training effectiveness.
He has Worked for Telecom, BPOs, PSU’s, Automobile, Electronics, Construction & Engineering, Agri Machinery, FMCG, Engineering and Management colleges.
Have experience in developing need based training modules. As a Manager Training & Quality with Interactive Business Solutions Pvt Ltd, led a team of 14 Quality Executives and 5 trainers and 2 team leaders.
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